Shipping Information

Knock on Wood Furniture & Bedding now offer FREE & FAST SHIPPING to selected suburbs within Western Riverina & Melbourne (online orders only).
For customers outside these regions please contact us either prior or after placing your order for a shipping quotation.
Shipping costs vary, depending on your location, size & weight of items.

Shipping is not included or calculated at the checkout. Please contact us either prior or after placing your order for a shipping quotation.

Our warehouse and distribution reaches across the entire east coast of Australia, ensuring we can deliver Australia wide, promptly and reliably.
Knock on Wood Furniture & Bedding now offer FREE & FAST SHIPPING to selected suburbs within Western Riverina & Melbourne (online orders only).

Delivery time will vary based on your location. Once a product has shipped, you'll receive a tracking number to follow your package as it makes its way to you.


Orders and Returns

Yes. Depending where you are located and the shipping option that has been arranged, you may be able to track your order via the carriers email/link provided.

Yes, products sold at Knock on Woodwood Furniture & Bedding will have some sort of manufacturer's warranty or guarantee. Warranties do vary, this is dependant on the manufacturer.

Firstly, you must lodge a warranty claim for us to accept a product return or exchange. To lodge a warranty please email knockonwood@caesars.net.au.
A Knock on Wood representative will contact you shortly after to discuss next steps.

Yes, Click & Collect option is available once supply time and pick up time is confirmed.
Please call the store to discuss delivery or pickup option further.

Payments

We currently accept Visa, Mastercard, Paypal, and will be adding Zip finance facility for online orders soon.

Gift Cards can not be used online at present. We hope to add this facility soon.

Please contact our store to discuss, a staff member will be able to assist you further.

All submitted online orders should receive a purchase receipt. If you haven't received a receipt of purchase, please contact the store and we'll assist you further.

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